Responsible gambling

We understand the importance of responsible gaming practices to ensure a safe and enjoyable experience for all players. As part of our commitment to player well-being, we have implemented various tools and resources to help you manage your betting habits.

Deposit Limits

You can set deposit limits to control how much money you spend on our site. This limit will apply to all deposits made during the selected period.

Daily: Set a daily deposit limit to restrict how much you can deposit in one day.
Weekly: Set a weekly deposit limit to restrict how much you can deposit within a week.
Monthly: Set a monthly deposit limit to restrict how much you can deposit within a month.

To set your deposit limits, follow these steps:

Log in to your account and navigate to the "Deposit" section.
Click on the "Deposit Limits" tab.
Select the type of limit you wish to set (daily, weekly, or monthly).
Enter your desired limit amount.
Confirm your changes.

Session Timeouts

To help prevent excessive gaming, we offer session timeouts that can be set for a specified period. This feature will automatically log you out after the selected time has passed.

Set a session timeout to restrict how long you spend playing on our site.
Choose from 15 minutes to 8 hours as your desired timeout duration.

To enable session timeouts:

Log in to your account and navigate to the "Account" section.
Click on the "Session Timeouts" tab.
Select the desired timeout duration.
Confirm your changes.

Self-Exclusion

If you feel that you need a break from gaming, or if you have concerns about your betting habits, we offer self-exclusion as an option. This feature will temporarily block access to our site for a specified period.

Set a self-exclusion period to restrict access to our site.
Choose from 24 hours to 12 months as your desired exclusion duration.

To enable self-exclusion:

Log in to your account and navigate to the "Account" section.
Click on the "Self-Exclusion" tab.
Select the desired exclusion duration.
Confirm your changes.

Gaming Resources

We understand that sometimes players may need additional support or resources to manage their gaming habits. Below are some external links to reputable organizations that can provide assistance:

Gambling Help Australia: https://www.gamblinghelp.org.au/
Problem Gambling Foundation of New Zealand: https://pgf.nz/
National Center for Responsible Gaming: https://www.ncrg.org/

Please note that these organizations are independent and not affiliated with Uptown Pokies. We encourage you to explore their resources and seek help if needed.

Reporting Unusual Activity

If you notice any unusual activity on your account, such as unauthorized transactions or suspicious login attempts, please contact our customer support team immediately.

Email: [email protected]
Phone: 1-888-492-9309

We are committed to providing a safe and enjoyable gaming environment. If you have any questions or concerns about responsible gaming practices, please don't hesitate to reach out to our support team.

Responsible Gaming Policy

Our Responsible Gaming Policy is designed to promote responsible gaming practices among all players. We reserve the right to modify this policy at any time without notice.

By using our site, you acknowledge that you have read and understood our Responsible Gaming Policy.

Disclaimer

We do not endorse or condone excessive gaming behavior. If you feel that your betting habits are negatively impacting your life, please seek help from a reputable organization.

This Responsible Gaming page is for informational purposes only and should not be considered as professional advice.